Voice agents
Voice agents that can handle conversations, questions and specific actions.
Of course — I will find an available appointment for you.
4.8 on Trustpilot
AI as a Service
If you can imagine it, we can build it.
We develop AI solutions around your business, data and workflows. From voice agents and knowledge bases to semantic search, CRM, booking flows and complete digital products.
The idea
“We want to make our product catalogue searchable using natural language.”
IDÉ
DATA
AI
INTERFACE
SOLUTION
I'm looking for something for…
Bedste match
Relevant
Relevant
What we've built
From idea to working solution
AI as a Service is not a single specific solution. Here are some of the types of products and systems we have already built.
Knowledge bases
Searchable company knowledge that makes documentation and internal knowledge easier to use.
QuestionsDokumenterSvar
Semantic search
Search functions that understand meaning and intent rather than just exact keywords.
CRM solutions
Systems built around specific workflows, data and processes.
LeadWorkflowStatus
Product descriptions at scale
Automated generation and structuring of content based on product data and fixed rules.
ProduktdataStruktureret tekst
Interactive product catalogues
Solutions that help users navigate complex product ranges.
Booking flows
Automated flows from conversation to an actual booking or action.
QuestionsLedige tiderBooking
Online stores and digital platforms
AI integrated directly into the user experience and digital business.
Start here
You do not need to know which AI solution you are missing
Instead, tell us where work slows down, where customers get stuck, where information is hard to find, or what you would like to automate. We will work out the best way to solve it.
“Customers call with the same questions again and again”
Voice agent
0“Nobody can find anything in our documentation”
Knowledge base
1“Customers can't find the right product”
Semantic search
2“We spend hours on repetitive manual work”
Automatisering
3Opportunities
Where can AI create value in your business?
01
Customers
dialogsupportconsultingbookingproduktvalg
02
Medarbejdere
intern vidensearchadministrationworkflowsassistenter
03
Data & content
produktdatateksterstruktureringanalyseautomatisering
04
Digitale produkter
searchCRMportalerkatalogerwebshopscustom-built tools
Custom AI
Not another tool you have to work around
Standard software is powerful when the problem is standardised. But some workflows, data and customer experiences are specific to your company. This is where we build the solution around your business instead of forcing your business into an existing system.
STANDARD SOFTWARE
BUSINESS
forced through a rigid system
TOOL
CUSTOM AI
BUSINESS
dataprocesserbehov
the solution is shaped around the need
TAILORED SOLUTION
The process
From idea to working solution
01
The business
What are we actually trying to solve?
We start with the problem, the users and the desired outcome.
02
Data & systemer
What does the solution need access to?
We map out data, integrations and existing systems.
03
Prototype
Can the idea work in practice?
We build and test the core solution quickly.
04
Integration
How does it become part of the business?
The solution is connected to the systems and workflows already in use.
05
Drift & udvikling
How does it improve over time?
We monitor usage, improve the solution and build on it.
Integrations
AI should not exist in isolation
An AI solution only creates real value when it can work with the data, systems and workflows your company already uses.
- CRM → AI → booking
- Product data → AI → search result
- Viden → AI → svar
AI SOLUTION
CRMCMSPRODUKTDATAKALENDERMAILONLINE STOREINTERNE DATAAPI
Built in practice
From problem to product
A conceptual product example of semantic search — try typing in the field yourself.
The problem
Customers know what they need, but not the product names — and a standard search requires exact keywords.
What we build
A search function connected to product data that understands meaning and intent in natural language.
How it works
The user describes their needs. The solution matches them against the product range and displays the most relevant products.
What the solution makes possible
Customers can find the right product using natural language — even in complex product ranges.
Understood as: need · context · size
Bedste match
Relevant
Relevant
FAQ
Frequently asked questions
Answers to the questions we are most often asked about AI solutions, data and integrations.
What is AI as a Service?
AI as a Service at acend means we design and build AI solutions around specific business needs, data and workflows — rather than delivering a single standard solution.
What AI solutions can acend build?
Our work includes voice agents, knowledge bases, CRM solutions, semantic search, product descriptions, product catalogues, booking flows, online stores and other custom-built digital products.
Do we already need to know what we want built?
No. Just bring us the problem, idea or workflow. We will help you assess which solution makes the most sense.
Can AI be connected to our existing systems?
Yes. Many solutions only deliver real value when they can work with the company's existing data, systems and workflows. Integration options are assessed for each project.
Can you use our own data and documents?
Yes, if it is relevant to the solution. This could include documentation, product data, internal knowledge bases or other structured and unstructured data sources.
Do you build both internal and customer-facing AI solutions?
Yes. We work with both employee tools and solutions used directly by customers.
How does an AI project start?
We start by understanding the problem, the users and the desired outcome. We then assess the data, integrations and technical solution before building and testing.
How much does a custom-built AI solution cost?
That depends on the solution's scope, integrations, underlying data and complexity. That is why we assess each project individually before providing an estimate.
Have an idea?
Let's see if we can build it.
Tell us what you would like to automate, improve or create. You do not need to have the solution in advance.